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Salesforce AI Business Excellence Support

Qualification :
Graduate/Post Graduate in Supply Chain Management, Operations, Logistics, Business Administration, or related field Additional certifications in Supply Chain or Logistics Management will be preferred
Experience :
6 – 9 Years
Location :
Noida
Job Description :
BloomchemAG Pvt Ltd is looking for a Salesforce AI Business Excellence Support professional to support business process optimization, CRM management, automation initiatives, reporting systems, and AI-enabled operational excellence projects. The role requires a combination of analytical thinking, technical coordination, and business process understanding.
Key Responsibilities :
  • Support Salesforce CRM operations, user coordination, and workflow management
  • Assist in AI-driven business automation and process improvement initiatives
  • Generate dashboards, reports, and MIS for business tracking and decision-making
  • Coordinate with sales, operations, and management teams to streamline workflows
  • Monitor CRM data quality, process adherence, and reporting accuracy
  • Assist in implementation and optimization of Salesforce tools and business modules
  • Support automation of routine business processes using AI tools and workflows
  • Provide user support, training coordination, and troubleshooting assistance
  • Maintain documentation of SOPs, workflows, and system processes
Required Skills
  • Knowledge of Salesforce CRM and business workflow systems
  • Understanding of AI tools, automation concepts, and business analytics
  • Strong analytical and reporting capabilities
  • Good communication and coordination skills>
  • Advanced MS Excel and dashboard reporting knowledge
  • Ability to manage multiple projects and stakeholders simultaneously
Preferred Skills
  • Experience with Power BI, Tableau, Zapier, or workflow automation tools
  • Exposure to ERP systems and CRM integrations
  • Basic understanding of data management and process mapping

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